One of the things I actually miss from my days managing the Customer Service group for Upper Deck is the letters I used to receive. I would on occasion receive appreciative letters about something I had helped a customer with which was nice, but more often than not the letters were concerning a problem.
What I appreciated about them was that the letters were always so different because collectors as a whole are very different. They all have their pet peeves and things that annoy them and luckily for us they are more than happy to share their opinions with us. We use that feedback to ultimately make a better product and to try to help them out. And now by embracing new social media tools like Facebook, Twitter, YouTube and this blog, we can connect with them in new and exciting ways.
A colleague once asked me, “Don’t you get tired of hearing all the negativity?”
I responded, “It’s not negativity as much as it is an opportunity. Had they not taken the time to contact us, we may have lost their business forever. Now we have the opportunity to save them as a customer.”
I still believe that to be true. That being said, I’m not sure what to do with the letter we received today. The names have been blacked out to protect the customer, but this is just one that had a few of us in the office saying, “Really?”
Sports card and memorabilia collectors by and large are VERY passionate about their hobby and the sports they love. The vast majority of our core collecting base consists of males (94%) generally between the ages of 18 and 45. So it is not surprising the group that seems to be the biggest haters of this hobby and our products are the women they date or marry.
A couple of months ago I gave some tips to a collector who was looking for ways to balance his marriage and his love for the hobby, but I think it’s time to simplify that a bit by using some generalizations. I know that’s not a good thing to do, but it gets us to the answer the quickest.
At our core, guys can be a little stupid and women can be a little crazy. As this letter demonstrates, the husband was a little stupid for continuing to purchase cards, redeem items and for bringing in new memorabilia items that he knew his wife would hate. And in turn, she was a little crazy for writing a company blindly and telling us not to support our customer.
So where does that bring us? If you are one of the 94% in that age range that loves Upper Deck products, try not to be a little bit stupid because you will ultimately make your significant other a little bit crazy. And what does a crazy significant other do to a guy who is a passionate sports fan? Something like this…
Now that brings me to our real issue: How do we respond to this letter? Please give us your feedback in the comments section. We will give the person who provides the response we end up using a full box of 2009-10 NHL Be-A-Player and 2009-10 NHL ICE. We’ll even include this Upper Deck backpack for the lady in your life, because she never looks better than when she’s wearing a brand you love…
92 Comments
Heres my thoughts on a different kind of upset letter. Everyone has a hobby, and he has probably the best hobby money can buy, i’m sure she has a hobby as well, 40,000 cards is not a lot, but i see where shes coming from with them being in the car, and collecting dust, etc…Make him put them away safe and clean, make him a Man-Cave, get some frame work done for his best cards, do something productive with them, but you shouldnt take away someones hobby, just keep it filed and neat, to her she looks at it as waisted money for them just lying around, she could ask him to sell them, or just stop buying till he gets him self organized, and gets rid of what he doesn’t want, give them to kids, sell them, give them to a card shop or friends, its not upper decks fault that they make great cards, and hard to stay away from all the sweet auto’s. Hockey cards are really addicting, any sport cards are addicitng, depending on what you collect, or if she really is persistant on him to stop, it might actually be EBAY as well, i mean im not taking sides, but close accounts with anything to do with sports cards, Thanks for taking the time to read my thoughts, I think is the most unique letter to have seen.
Aaron Harman
Dear Madam,
Thank you for writing to Upper Deck.
I understand your concerns, but you have to understand that
many people like to have a hobby, to make life more exciting.
Without hobbies our lives would be boring,
some people go hunting, others go bungee jumping,
your husband has chosen to collect cards.
If you love your husband and you want him to be happy,
Please, let him enjoy his hobby.
We wish you all the best,
Upper Deck Company
Dear Madam,
Although we recognize your love for your husband and for his well-being, we would like to point out to you the following. Hockey card collecting is a hobby and it obviously brings your husband much joy. We at Upper Deck do not know the specific reason why your husband collects Hockey cards and we furthermore do not know whether or not he has spoken with you about it in the past. What we often find is that Hockey Cards are a form of nostalgia that bring fans and collectors back to their childhood. This is also a great way for fans to get closer to the games and to the players. As we are sure that you are well aware, we provide various forms of memorabilia, autographs, and scarcity in our printing that makes collecting exciting.
Hopefully you will be able to see how much your husband enjoys this hobby and why he keeps on collecting. Although we do not condone causing your family to go bankrupt, we do believe that this hobby is fun for people and should remain that way. If your husband is spending too much on the hobby, try to bring him down slowly, but still allow him to spend on it as long as he enjoys it. Let us know if you have any further questions or if there are any ways that we can help you further with this situation.
-CS
My husband does not need any more hockey cards, football cards, basketball cards, baseball cards or any other worthless pieces of photo copied cardboard–but I would sure like one of those electronic gizmos to turn off the games from another room! My husband’s passion has taken over every shelf in our home and garage.
Dear Madam,
I am sorry to hear that your husbands love for card collecting has caused you to write this letter. Having a collection myself, which I can only assume your husband’s is simular to mine, I can empathize with you as my wife has lived with me collecting cards and memorabillia for years.
Throughout the years Upper Deck has created a variety of cards and memorabillia. Much of these cards and memorabillia can fetch hundreds and sometimes thousands of dollars for collectors.
Think about your husband’s hobby as being simular to an investment. His portfollio is probably filled with Sidney Crosby, Alex Ovechkin, Martin Brodeur and Patrick Kane instead of Microsoft, RIM, Apple, and Google.
Many cards and memorabillia increase in value over the years and rarely decrease!!! They are something he can proudly show to his friends, along with keep for future generations to enjoy. Or perhaps sell if need is there.
This may be a good opportunity for you to help your husband know the value of his collection and perhaps show him how to take care of his investment by using plastic sleeves or cases along and helping him sell or trade away any duplicates he has, and for you to clear up some space!!
I hope you will reconsider about what the hockey card industry is all about and your husband’s passion for collecting.
Sincerely,
Boyd Zacher
I really wish that the key words weren’t, “…who provides the response we end up using…” lol ~shrug~ but I might as well give this a shot anyhow, sooo here it goes…
Thank you very much for taking the time to write to us about your situation. At Upper Deck we actually receive a variety of letters concerning this matter. However, yours caught our attention for a number of reasons and we began to realize that this case is quite serious. I mean, if some guys such as your husband order even one more pack, they could quite possibly end up sleeping on the couch for the rest of the year…err…unless of course they already are.
Although we technically do not have any real power over whether he orders more from us, I believe that there are a number of options that you could consider. Allow me to suggest one viable option. Create a compromise with him that would benefit both of you. For example, each time he orders cards, he has to take you to the local mall, jeweler, or car dealership and you can pick out whatever you want. Never know, maybe this deal or one like it could ultimately end up working out for both of you.
Best of Luck,
Upper Deck
yupyup that’s about it. -MoldyHeady
Dear Concerned Wife,
Unfortunately there is no way to black list your husband from purchasing or recieveing items that ultimately belong to him, may i suggest a better alternative of discussing with him his collection and cutting it down to items he must have. Think of hockey cards to men as shows to women they can never have enough even if they never wear or in his case look at all of them. Maybe find a way to display these cards that he cannot part with and compromise with him on selling some cards he is not attached to. Hopefully this has somewhat solved your problem of a very passinate hockey collecting husband.
How about something like this:
Dear Ms. (Smith)
Thank you for sharing your thoughts and concern about your husband, and his love for collecting. You are a very loving and patient spouse to put up with such a cluttered and time consuming hobby. Unfortunately we are unable to stop any orders that your husband may place with us in the future. Since he is an adult, if he places an order, and pays for that order in full, we are by law required to fulfill his request. However, please let us reward you for your hard work and patience in caring for one of our good customers. Let us know either one of your favorite places to shop, or eat, and on your husbands next order, we will include a Gift Certificate in the amount of (insert dollar amount here) addressed to you, for the place of your choice. We wish you and your spouse the best in the future.
Regards
UD Customer Service
What do you guys think????
B-
id respond stating he is a paying customer and has the right to buy from us and we wont refuse a sell.
Dear Madame,
Thank you for contacting us here at Upper Deck. We are sorry to hear that your husbands hobby is causing friction in your relationship. Unfortunately, we are unable to filter purchasing in a way that will effectively keep your husband from making future purchases. However, we are able to assist you in finding effective storage solutions that would help alleviate the clutter that is being caused by your husbands collection. As well, perhaps you will find a recent blog post on the topic of balancing the sports card collecting hobby and marriage of some help if your husband is unable to stop collecting completely. For storage solutions you can contact your local hobby store by using the store locator tool found here, or by contacting an upper deck representative at this email address.
Thank you very much for taking the time to contact us and we hope that we will be able to assist you in resolving this issue,
Upper Deck
I recentlly met a guy in a card shop who asked me for advice on what box he should buy. He only had 100 dollars to spend.I asked him if he was new to collecting and what he perferred(rookies,autos,etc)he told me he just wanted a product with lots of cards and a good value.He proceded to tell me that he gets drunk to often and as a escape from drinking he’ll spend his evening sorting cards.every man needs an activety to spend his time.I would think collecting cards is a better way then drinking,gambling or even drugs.upper deck you may call your self a life savor. thanks
Dear Mrs……..
We at Upper Deck understand your concern for your husband, while still appreciating your Husband’s passion for the game of hockey. We do not offer our product with the intention of causing problems in a relationship, but simply to connect fans with a love of their sport to the game. Perhaps there is a way you could see to enjoy this hobby with him, see what he finds so enjoyable with collecting hockey cards. Maybe allow him to have some of the more valuable or appealing cards on display in his own area, and the two of you can come to some agreement on his hobby.
While we understand that collecting of sport cards, and in this case, hockey card collecting is not for everyone, many couples do end up enjoying the thrill of opening a pack together, hoping for that great card! Either way, communication between a couple in this hobby is key, and we her at Upper Deck believe there is room for you both, whatever decision you both come to.
Sincerely,
Upper Deck.
Dear Madam,
I am so very sorry for your concern in this matter. We at Upper Deck understand your frustration. Have you spoken to your husband regarding his love of the collection to see if you could work out a compromise of better organization? We would hate to lose you as customers so we could send you some organizing materials to assist him in getting his collection together in a better way. Maybe he has a place to put them so they are out of your way as well? I am also enclosing a nice backpack and water bottle just for you. I hope you have a great day and are able to come to a compromise with your husband.
Sincerely,
Paul Dauwer Jr
Dear Madame, first off we at Upper Deck would love to thank you for your letter. You letter is very inspirational for wives that have sports card collecting husbands all over the world. We have found that card collecting has become an epidemic of men between the ages of 14-45. To this day there is still no cure to card collecting but our advice to you to try and ween him off his obsessive collecting. Some advice that we have shared with other wives, is to work with your husband to try and donate some of the less desired cards that he has. There are many groups and organizations out there that would love to take them . There are also support groups called “Local Card Shops” that should help take some of his collection, and the win win would be is they would pay for the cards. Again, once the collecting bug has bitten a man it is hard for him to stop. We will try our best not to fill his orders but unfortunately, customer service and delivery is what we stand behind. Thanks again for your letter and good luck with your “Bug bitten” husband
Dear Mrs. Perturbed,
Let me thank you for bringing this to our attention. We can empathize with your situation. Unfortunately, we don’t think 40,000 cards is an unreasonable amount. We have millions of cards and thousands of memorabilia items on our warehouses. We count on passionate collectors like your husband to help us make room for new items by purchasing current items.
As a thank you for your letter, please accept this box which contains another 360 hockey cards.
Regards,
Upper Deck
Dear Sir/Madam,
While we appreciate and understand your concern, it is not our position to mettle in personal matters. We cannot refuse an order because of personal differences in the home. While we do understand your concern, this is something where we cannot intervene. Thank you for taking the time to write The Upper Deck Company, and have a great day!
Sincerely,
John Doe
I think the letter should be in a tone of a compromise and try to empathize with her.
Dear “Sportscard Widow” (just kidding),
We appreciate your efforts in contacting us to help resolve your personal issues. We understand that sports card collecting can be overwhelming to those that do not share the passion for it.
May we suggest that you and your husband come to a compromise where he must balance the love of sports cards with his love for you. To demonstrate this compromise, you may want to show your support for his passion but also remind him to curtail his spending habits for family needs such as vacation, kids’ education, retirement, mortgage, etc.
Unfortunately we cannot legally fulfill your request and hope a resolution to your situation is fruitful and swift.
Regards
Upper Deck
******************************
That’s pretty sad for someone’s wife to write to you guys…
Regards
Ka Wai
Dear _____,
Thank you for the note regarding your concern (and request) about your husband’s passion for sports card collecting. And while we’re sensitive to your frustration, we can’t deny him the opportunity to purchase Upper Deck products in the future. However, we’d like to share a few thoughts to help you better understand the satisfaction we see collectors deriving from a hobby that is shared by millions. First, many collectors find that sports cards are another way for them to connect with the sports and players the love. They enjoy reading the stats, a player’s milestones, or even getting and autograph or a piece of memorabilia. Second is the ability to share their passion with other collectors through trading, buying or selling cards to each other. Lastly, sports cards provide a collector with a with a way to hold on to some great memories of players and teams they follow now or as a kid. Again, we appreciate your feedback and hope this helps with your feelings toward your husband’s passion for collecting. Regards.
Dear Mrs. __________,
Thank you for taking the time to write to us and expressing your concerns with your husband’s growing hockey collection. We at Upper Deck appreciate hearing from you and would like to assist you as much as possible in the matter.
Let me first state that I can not at the request of an individual legally block a consumer from making purchases from our company or any other company selling our products. In order for this to happen, there would have to be a legal injunction served upon our company by an U.S. court regarding the matter. Unless we are served with a court order of the sorts, your husband will be free to continue purchasing products from us.
I am somewhat sympathetic to the nature of your letter. I understand the frustration one’s significant other may experience when the collector does not respect their collection by allowing it to become perceived as clutter. With that in mind, please find accompanying this letter a package that includes several additional cardboard storage boxes that you can give to your husband to hopefully promote him to better store his collection. As a token to you, I have also enclosed an Upper Deck ladies backpack for your use.
I would also suggest that you and your husband sit down and have a calm discussion about your concerns with his growing hockey collection. I would hope after doing so, that the two of you could reach some middle ground on the matter.
Please feel free to contact me in the future with any other concerns you may have regarding our company or products. Please let your husband know that I am sorry. Trust me, he will know what you mean.
Sincerely,
Chris Carlin
Dear Mrs. ,
We here at Upper Deck are much appreciated of your husbands long term customer loyalty. We can not deny any purchase request from a customer new or otherwise. However, I can recommend that maybe you try to show an indterest in your husbands hobby rather than trying to cut him out of it. Since uou do not like the cards stored the way he is currently keeping them maybe help him organize them into collectors books. This will also allow him to sort though the cards and see if there are any he is willing to maybe sell in order to fund his new purchases.
Best regards,
Upper Deck
I would forward this letter back to their house addressed to the husband. That’s it. Only after I showed all fellow employees and laughed. That’s too much! Ba hahahahahah
But then again being female I guess I am part of the 6% who are female collectors…
how did she type that letter with a frying pan in her hand?
Dear Mrs…..,
Rest assured we do somewhat understand your problem but can guarantee you that there is no such thing as “too many cards”. Your husbands collection is still in the building stages and as any good supporting wife can do i would strongly urge you to help him get them out of those rubbermaid tubs and shoe boxes and into more conventional storage containers to assure that his investment will stand the test of time. Instead of making this a negative situation i would like to help you fix this misunderstanding and suggest you turn this into a family bonding opportunity. Thank you very much for your time to write this letter and good luck to you both in the future.
-UD
Dear, Collector
Your Husband is an avid hockey card collector and we appretiate your buisness, but we can not commit to what your demand is. Its up to your husband to cut down his spending on our cards.
Thanks, Upper Deck Customer Service
Dear —–,
As a company, we stand by the products we sell and the collectors who support this great hobby. Clearly your husband has a deep love for collecting hockey cards and memorabilia and you find it difficult and at times impossible to deal with.
In the world we live in, its tough to find something that makes a person truly happy and has little negative effect on the world, but sports card collecting is definitely one of them. We would suggest that if your husband is happy that he maintain this hobby.
However, its also very clear that the vast surplus of cards in your home is upsetting, and if they are merely sitting around, its arguable that they are not being enjoyed by him. Perhaps he could donate the cards to a children’s hospital to brighten the lives of those who could use some cheer. Or even talking to a local vendor about setting up a contest to win a mass of these cards with the proceeds going to charity.
While it would seem reasonable to simply cut off your husband’s collecting at the source, we cannot control his actions. He will have full reign over whether he collects or not. The best thing you can possibly do is work with him to make the situation more palatable to you.
We at Upper Deck enjoy nothing more than making our collectors happy, and we hope that even if your husband isn’t purchasing cards anymore that he can continue to enjoy the hobby in some form.
Best regards,
Upper Deck
Dear mrs. ________
Maybe your husband needs a new wife.
That is all.
Sincerely,
Daniel Morra.
Dear Concerned Wife,
I’m sure my own wife may feel the same way as you at times. She has often threatened me with trash cans full of lighter fluid but I explain how this is a healthy hobby as long as it doesn’t affect paying the bills. If it is an addiction, Upper Deck’s soon to be released program called “12 step program to reduce pack ripping” could of use to your husband and all it costs is 100 empty Upper Deck wrappers.
We do thank you for your business and for that we enclose a box of BAP hockey and NHL Ice for your husband as well as tickets for you to see “Thunder from Down Under” when they visit your city.
Kindest regards and best wishes,
UD Customer Service
To our avid collectors wife,
I would like to first say thank you and I am sorry. Thank you for doing what you have with your husband and his collection. Thank you for understanding that there are many collectors who do the same thing your husband does each day. Next, I am sorry that this is in the way of your marriage and relationship with your husband. In saying that, please accept my apology and with that a check of $xxx amount to help with this. While we are not able to stop sending products to a paying customer, we can ensure you that we will listen to every voice and every concern of all of the Upper Deck consumers and their respective spouses.
Thank you for your time
Upper Deck Consumer Relations
Dear [name],
While we sympthize with your plight, you will forgive us for feeling a bit proud at the same time. After all, we are a sports card company whose purpose is to make cards that consumers want to buy. It sounds like we have been doing a good job with it in your husband’s case. However, we are unable to restrict his purchases as we do not sell directly to him so there’s no way of knowing where he is buying our products. However, the best solution is to simply talk to him about it. Please understand that your purchases and outside endeavors (nails, hair, shoes, clothes, etc.) will come up during said talk so you may want to be prepared or perhaps just agree to disagree on the subject and move on. If you still want to pursue the discussion, you are going to need to get his attention so here are some ice breakers that will help garner his attention as they are on his level…
1. “I hope you don’t mind, but I used this Alexander Ovechkin card as a coaster. The fabric soaked up the moisture but the scribbling didn’t fare as well.”
2. “Is Sidney Crosby related to Bing Crosby?”
3. “I saw this hot Pavel Bure card where he has roller blades and looks to be outside. I thought hockey was inside on ice?”
4. “You were right, trading is fun. I traded your Patrick Roy card in the super thick plastic for cash and then traded it for new shoes”
5. “I found a bunch of Brodeur cards and remember you saying how that’s a t term for those homemade fake cards so I pitched them all.”
6. “I see you have an Evgeni Malkin card. Wasn’t he also the villain in Harry Potter?”
7. “Who came first, Super Mario the video game guy or Super Mario Lemieux?”
8. “Come here, you have to hear how cool a Gretzky jersey card sounds in my bicycle spokes but wait, the thick patch card is even better, come hear for yourself!”
9. I’ve heard you talk about Bobby Hull as the Golden Jet, and his son as the Golden Brett, so will our financial situation be known as the Golden Debt?”
10. “I don’t know why they call them ‘Cup’ cards because I’ve tried dozens of them and they don’t hold water at all!”
Please keep us informed about how we can continue to assist you in this endeavor.
Sincerely,
Upper Deck
Dear Madam:
What do you do for a hobby?? Do you collect anything?? If you could please tell us what your favourite sport is we will gladly send you a basic starting kit of cards to enjoy the time your husband spends on his hockey time with him. Collect together. As for the 40000 cards he has collecting dust, you should ask him if he’d consider donating them to a local kids charity or the local hospital. This way they would be split up and used to give to kids. It does not matter to them the value of the card so much as the thrill of having them. With this solution, both sides win. You will have a cleaner house and the kids in need will have the joy of collecting thanks to your husbands hobby.
Sincerely,
Chad Gardner
Dear Mrs. X
Here at UpperDeck we can honestly say that we have not experienced a letter of concern such as yours. And it really “boggled” our minds,(no disrespect.)We have took the time to circulate your letter to varying members of our UpperDeck team,other than us at customer service.The opinions were quite different in all….but the census was telling us that we should try to help you by giving back a response that may seem a bit personal.
We can assume your husband has been collecting for years and loves the hobby.
Compromise with your husband.He may never want to stop.You could take advantage of the situation to better your relationship.Trade with him a night on the town,for one box of cards. Or a walk on the beach for a box of cards.The possibilities are endless.He will be happy with his hobby and you could be happy with the time you get to spend with him.
We sincerly hope this advice helps resolve your concerns.As no other response would be just,in our opinion.
With great respect,
The UpperDeck Team
Dear Mrs. _______,
We are very sorry that your husband has purchased and accumulated such a quantity of our product. Since you feel that your husband has too many cards maybe you should talk to him about it and mabye you can come up with a solution to this problem like selling some in a yard sale, donating some to charity or selling some on Ebay. Who know’s maybe if you let him keep them there might be a pair of shoes in it for you.
Sincerely,
Upper Deck
Dear customer,
Thank you for your recent letter of concern regarding the amount of hockey cards in your husband’s collection. While we had a very hard time in responding to your request, we think we have a solution to your dilemma. Many of our customers, who obtain too many “unwanted” cards, often donate them to a local charity, children’s hospital, or school. Many of today’s sports cards collectors often open boxes and packs in search of the big find, which is part of the excitement of the sports cards hobby.
Please consider the donation suggestion, as many deserving kids fighting illnesses and other problems would be absolutely thrilled to benefit from your donation. At least your husband’s collection won’t take up so much room and needy kids will be blessed at the same time.
Sincerely,
Upper Deck
Dear Mrs. …
To start with, i would like to extend my sincere condolences for whatever inconvenience your husband’s hobby may be creating in your life.
Unfortunately, we are not in a position to refuse a properly submitted, paid order. The Federal Civil Rights Act entitles all people to full and equal enjoyment of goods and services without discrimination or segregation. We can only recommend that this is an issue whose resolution needs to be achieved between your husband and yourself.
In closing, please know that we here at Upper Deck fully believe in, and only endorse, a HEALTHY pursuit of the passion which is Sports memorabilia collecting. Thank you for your letter and we wish you much success in coming to an amicable solution.
Sincerely
Upper Deck / Upper Deck Authenticated
Dear:_________
We here at Upper Deck think we have come up with a great solution you can propose to your husband. He can continue to buy are cards but he must collect only his favorite team/player and special inserts. The rest (commons) MUST be given away to a local school or your local Hockey organization to be given away to the kids that really want them and that way they will find a good home. Were sure this will not only bring a smile to the faces of some kids who might not otherwise have an opportunity to purchase them but also to your husband who can continue his hobby.
Thanks for your continued support,
Upper Deck
Thank you for your letter. We will immediately stop sending all hockey cards and memorabilia to you and will start sending baseball, basketball and football cards and memorabilia to him.
Dear Ma’am,
Upper Deck would like to thank you for your letter. Though the situation you are in with your husband is a serious one, hearing from somebody with a different view on collecting, is at times what we need. Sometimes a company like ours, your husband, collectors and people in general can fall victum to tunnel vision. Maybe over the years, like your husband, we have grown a bit oblivious to the plight of our collectors better half’s. Though we appriciate their passion for our products and love for the sports they follow, it is all too often that the ones who suffer go without being heard.
Taking your feelings, and the many like you, into consideration we here at Upper Deck will take your letter as a suggestion. A suggestion that in the future we not leave you out. Maybe in the form of a online forum, a blog written by people in your situation, maybe then you wont feel hopeless because you would be able to interact with people like yourself.
All this said, unfortuneatly we cannot deny your husband from purchasing our products. Though we will hope, for your sake, that he at least starts to pace himself with what he buys from us.
Thank you for your time and I apologize for your inconveniance.
Sincerly,
Upper Deck
Dear [name],
If we haven’t learned anything else from the last Presidential election, we’ve learned that change is good. Rather than despising these products, embrace them and see what they can offer you in terms of excitement and interest. If your husband stopped buying cards, we’d probably have to fire staff which would mean their families would be living in a car so you’ll have to decide which you prefer.
Sincerely,
Upper Deck
Congratulations to Jenn V! We will be using your response to the customer and you’ll be receiving some great items for helping us on this situation. We really enjoyed how much time everyone took to provide great feedback here. This is something we will likely do again in the future, thanks again for all of your help!
Congrats Jenn V! That was a really good letter. Hopefully we can all learn to be better organized collectors, and teach others around us. Thank you Upper Deck for this awesome contest. Do you sell merchandise like that backpack? I know my wife would love a pink backpack or anything else that’s pink. Thank you again UD!
Awesome! Thanks UD! This was a great contest and I really enjoyed entering. I’m so excited to get my cards and backpack – I hope to pull a BAP RC of my buddy Mark Letestu, along with a host of other awesome UD cards. Hope to hear from you soon!
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